Keys and access
We keep your keys at the office and let in trades, deliveries and guests. You always know who has been inside.
Our services
Property management on the Costa Brava
We look after your house while you are away: keys, regular inspections, maintenance and repairs, with one contact at our office in Sant Antoni de Calonge.
What it covers
One contact for your house
Most of the owners we work for live abroad and spend a few weeks a year here. The rest of the time the house still needs attention: a leak, a delivery, a technician who needs to get in, a guest who cannot find the key.
We keep a set of keys at our office, inspect the house on a schedule agreed with you and take care of maintenance and repairs with our own team. You have one contact for everything, in your own language.
You decide how much you hand over. Some owners only want key holding and regular inspections. Others also leave the garden, the pool, the cleaning and the repairs to us.
What's included
What we take care of
Regular inspections
We check the house on a schedule agreed with you. After a storm we can make an extra visit if you ask us to.
Maintenance and repairs
Repairs are done by our own team. Anything beyond a small job is quoted first and only starts with your approval.
Garden and pool
Regular maintenance of the garden and the pool, so both are in good condition when you arrive.
Cleaning and laundry
A clean before you arrive and after you leave, and changeovers between guests if the house is rented out.
Clear communication
When something needs doing, you hear from us by e-mail, phone or WhatsApp, with photos when there is something to show.
How it works
How we start
Get in touch
Tell us where the house is and what you would like us to take care of.
We visit the house
We walk through the house, with you or on our own, and note what it needs.
A clear proposal
You receive a proposal with the services, how often we come and the price.
We take over
You hand over a set of keys and we start. From the first day you know who to call.
On the Costa Brava
Good to know
- Winter
- Many urbanisations are almost empty from November onwards. A leak or a break-in can then go unnoticed for weeks if nobody checks the house.
- Storms
- Heavy rain and strong wind can damage roofs, awnings and gardens. If you ask us, we make an extra visit after bad weather.
- Holiday rentals
- If you want to rent out the house to holidaymakers, it needs a tourist licence registered for the property. We can advise you on this.
Good to know
Questions owners ask
What does property management include?
Key holding, regular inspections, cleaning, pool and garden maintenance, and repairs. You choose which of these you need.
Do you also manage holiday rentals?
Yes. We can find guests, handle bookings, check-in and check-out, and help you with the tourist licence.
Can you help if I live abroad?
That is the case for most of our owners. We work by e-mail, phone and WhatsApp, in your language.
Do I have to take all services?
No. You choose the services you need, and you can add or stop services later.
How do you keep me informed?
By e-mail, phone or WhatsApp, whichever you prefer. When there is something to show, you get photos.
Do you also do renovations?
Yes. We renovate, extend and build, from a new kitchen to a complete house, with our own team and a quote before anything starts.
Good to know
Owning and upkeep
What a house on this coast needs when you are not in it, and what it costs to keep somebody looking after it.
See all questionsWho looks after the house when I am not there?
We do, if you would like us to. We hold a set of keys at the office in Sant Antoni de Calonge, walk the house on a rhythm you set, and deal with what we find using our own team rather than sending you a list of numbers to ring from another country.
You are told what was done and what it cost, and anything beyond a small job is quoted and approved before it starts.
Honestly
Plenty of owners rely on a neighbour, and for a fortnight that is fine. It stops working the day something happens that needs a decision, a tradesman and somebody to be there on a Tuesday. That is usually the phone call we get.
What happens to a pool left alone over the winter?Worth planning
It goes green, and on the wooded plots here it fills with pine needles while it does. A pool left untreated from October does not need cleaning in May, it needs emptying and refilling, and that is a far larger bill than the winter treatment would have been.
Emptying a pool is also not risk free. In the wrong ground conditions an empty pool can lift. It is not a job to do casually.
Honestly
This is the single most common expensive surprise we see on a second home here, and it is entirely avoidable for the price of a few visits over the winter.
How quickly can someone actually get to the house?
From our office in Sant Antoni de Calonge, most of the houses we look after are within a short drive. Because we hold the keys ourselves and use our own people, a burst pipe on a Tuesday morning is dealt with that morning rather than after a day of arranging.
In an emergency we stop the damage first and reach you afterwards. Turning off the water and making a property secure does not wait for an email reply. Everything beyond making it safe does wait for your decision.
Do I pay Spanish tax on a house I never let out?Worth planning
Yes. Two separate things, and owners are regularly surprised by the second one. The first is IBI, the local property tax, billed by the town hall. The second is non-resident income tax: Spain taxes a non-resident owner on an imputed income from a second home even when it earns nothing and stands empty all year.
Both are ordinary, both are manageable, and both need somebody to actually file them. The penalty for not knowing is the same as the penalty for not bothering.
Honestly
The imputed income tax is the one nobody mentions during a viewing. It is not large for most houses, but it is annual, it is your responsibility to declare rather than something you get billed for, and it accumulates quietly if it is never filed. If you have owned here for years and have never heard of it, that is worth a conversation now rather than later.
Next step
Let us look after your house
Tell us about your house and what you need, and we will send you a clear proposal. No obligation.