Tourism continues to be a key economic activity in Catalonia. To ensure safety and legal compliance, it is mandatory to register all tourists staying in any accommodation in the region. If you manage a property, this article explains everything you need to know to comply with the regulations in 2025.
What is tourist registration, and why is it mandatory?
Tourist registration is a legal procedure that requires property owners and managers to collect their guests’ information and submit it to law enforcement authorities.
Why is it important?
- Public safety: It helps security forces monitor who is in the region and prevent criminal activity.
- Legal compliance: It is a legal obligation under the Organic Law 4/2015 on Public Safety and adapted to Catalonia’s regional regulations.
- Avoid penalties: Non-compliance can result in significant fines.
Who is required to register guests?
The regulation applies to all tourist accommodations in Catalonia, including:
- Hotels, hostels, and guesthouses.
- Tourist apartments and Holiday Rental Homes (VUT).
- Campsites.
- Rural houses and other authorised accommodations.
Note: Even if you manage a private property listed on platforms like Airbnb or Booking, you are required to comply with this regulation.
Steps to Register Tourists in 2025
1. Collect mandatory information
At check-in, you must ask all guests over the age of 14 to fill out and sign a registration form, providing the following details:
- Full name.
- ID or passport number and type.
- Date of birth.
- Nationality.
- Dates of arrival and departure.
What about children under 14?Children's details should be included in the form of the accompanying adult.
2. Submit the information online
The collected data must be submitted to the Mossos d’Esquadra (Catalonia’s police force) within 24 hours of the guests’ arrival.
How to send the information?
- Register on the telematic system of Catalonia’s Police Hospederías platform.
- Log in to the official portal with your credentials.
- Upload the guests’ information.
- Save the submission receipt for your records.
Recommended tool: Use property management software to automate this process and reduce errors.
3. Store records
- It is mandatory to keep registration forms for 3 years.
- Ensure these records are available for inspections by authorities.
FAQs about Tourist Registration in Catalonia
Do I need to register domestic tourists?
Yes. All guests over the age of 14, whether domestic or international, must be registered.
What if a guest refuses to provide their information?
It is the responsibility of the host or property manager to collect this data. If a guest refuses, you may deny them the stay.
Are there any exemptions?
Exemptions apply to accommodations not offering tourist services, such as long-term rentals or private homes used by family members.
Penalties for Non-Compliance in 2025
Failure to comply with the regulation may result in:
- Financial fines: Ranging from €600 to €30,000 depending on severity.
- Suspension of tourist activity in severe or repeated cases.
- Frequent inspections and potential legal issues.
Tip: Keep all documentation up-to-date and verify that the submitted data is correct.
Useful Resources and Tools
1. Official Mossos d'Esquadra Portal
This platform allows you to securely submit registration data within the required timeframe.
2. Property Management Software
Streamline tourist registration with tools like:
- AvaiBook.
- RoomRaccoon.
- CheKin.
3. Registration Form Template
Make sure you have an updated form to collect your guests’ details.
Conclusion
Complying with Catalonia’s tourist registration regulations is not just a legal obligation but also a way to ensure the safety and professionalism of your property.
With proper organisation and the right tools, you can manage this process efficiently and avoid penalties. If you still have questions, consult the authorities directly or use specialised software to simplify the task.
